Our pillowcases and sleep masks are crafted from silver‑infused mulberry silk; the silver ions provide antibacterial protection that eliminates 99.7% of bacteria. Our scrunchies are made from 100% mulberry silk.

STANDARD 100 by OEKO‑TEX® is an independent certification that verifies every component of a product—fabric, thread, and trims—has been tested for harmful substances and meets strict human‑ecological safety standards.

We use an advanced nanosilver process to embed silver ions (Ag⁺) directly into the fibers. Silver is a naturally occurring mineral; in ion form it exhibits powerful antimicrobial activity—eliminating up to 99.7% of bacteria and mold and inhibiting their growth.

Pillowcase

• Helps reduce acne and blemishes
  
• Supports the skin’s natural oil balance
  
• Enhances the effectiveness of your skincare
  
• Helps minimize the appearance of fine lines and wrinkles
  

Sleep Mask

• Helps prevent fine lines around the eyes
  
• Cooling, de‑puffing comfort upon waking
  
• Helps keep pores clearer
  
• Promotes deeper, higher‑quality sleep
  

Scrunchies

• Helps prevent hair breakage
  
• Eases tangles and snags
  
• Minimizes visible tie marks
  
• Secure yet gentle hold

Our products are carefully and sustainably crafted in China—the birthplace of silk—at ethically run facilities with OEKO‑TEX® certification.

Absolutely. Our products are never tested on animals. The entire collection is OEKO‑TEX® certified, reflecting safe, responsible production.

Yes. Producing 1 kg of cotton can require around 20,000 liters of water, whereas silk uses roughly 100× less—a more resource‑efficient choice for the planet. We work to minimize our environmental footprint, and our products are 100% safe and certified.

Absolutely not. The silver used in our products is safe for you and has no negative impact on the environment.

Our research shows peak antimicrobial performance during the first 18 months, eliminating 99.7% of bacteria. After that, efficacy gradually tapers with a modest reduction.

No—because they’re infused into the silk fibers, laundering won’t remove them. Their antimicrobial activity remains fully effective for about 18–24 months, after which a gradual decline may occur.

All of our pillowcases measure 60 × 70 cm—the standard European size—designed for a smooth, secure fit on all European pillows.

For best performance, we recommend replacing it every 18–24 months when cared for and laundered properly.

If clearer, healthier skin is your goal, start by swapping cotton for silk. Sleeping on our Skin-Recovering Silk Pillowcase supports a cleaner surface, better moisture balance, and a radiant, healthy complexion.

All orders are carefully packed and dispatched from London.

Use the tracking code in your shipping email to follow your package in real time. If something looks off, contact us at cs@lisseandaura.com and we’ll help right away.

Email us at cs@lisseandaura.com. Our Customer Care team will investigate promptly and ensure your order is delivered.

It’s simple. Email us at cs@lisseandaura.com to start your return. We’ll send a prepaid return label and step-by-step instructions.

Please note: returns sent without prior authorization will not be accepted.

We offer a 30-day return period—you have 30 days from the delivery date to request a return.

We’ll email you once your return has been received and inspected, confirming whether it’s approved. If approved, your refund will be issued to your original payment method. Please note that your bank or card issuer may need additional time to process and post the credit.

Please email cs@lisseandaura.com to request an address update.

• Address changes can only be made before your order ships.
  
• Ensure your address is complete and accurate, including apartment/suite/room numbers.
  
• Orders cannot be canceled after shipment—please monitor your tracking to ensure successful delivery.

Hand-wash in cold water with a mild detergent, then lay flat to air-dry to maintain softness and shape.

For optimal hygiene, wash them every 10–14 days.

Yes. We recommend washing your silk essentials at 30 °C—it’s effective for cleaning. The silver-ion finish provides up to 99.7% antibacterial protection to help keep items fresh. Use a laundry bag and a pH-neutral detergent. Avoid higher temperatures, which can damage silk fibers and degrade the silver-ion treatment.